Refund policy

At CANGRO, your satisfaction is our top priority. We stand firmly behind the quality and effectiveness of our products, and we want you to feel confident in your purchase. That's why we offer a 100% Money Back Satisfaction Guarantee.

Our Promise to You:

• Hair/Lash/Brow Growth Products: We understand that achieving optimal results with our hair growth products can take up to 12 weeks. If, after diligently using the product for this period, you're not completely satisfied with the outcome, you can return the product for a full refund.

• All Other Products: If, for any reason, you're not entirely happy with any of our other products, you may return them within 30 days of purchase for a full refund.

How to Initiate a Return:

1. Contact Us: Reach out to our friendly customer service team at HERE within the applicable timeframe to let us know you'd like to return a product.

2. Provide Details: Share your order number and the reason for your return to help us process it efficiently and improve our offerings.

3. Return Instructions: We'll guide you through the return process, including any necessary shipping details.

Additional Information:

• Refunds will be processed to the original payment method within 5 business days after we receive the returned product.

• While we aim to make the return process as smooth as possible, please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.

Your trust means the world to us, and we're committed to ensuring you have a positive experience with CANGRO. If you have any questions or need assistance, don't hesitate to reach out to our customer service team.

Thank you for choosing CANGRO!